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All Posts

  • What does it mean to archive a smartURL?
  • Why can’t I find my smartURL?
  • How does smartURL detect the user’s location?
  • How does smartURL detect the user’s device type?
  • How often are smartURL statistics updated?
  • What does “unknown” mean for referring domain in the statistics?
  • How does smartURL make money?
  • Why should I verify my email address?
  • If I don’t see my question answered here, how can I get in touch?

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What does it mean to archive a smartURL?

Archived smartURLs are simply removed from your list, to reduce clutter. For people clicking on a smartURL, it makes no difference whether it
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Why can’t I find my smartURL?

If you can’t find a smartURL in your Current smartURLs list, it was likely archived at some point. You can find your archived
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How does smartURL detect the user’s location?

smartURL uses a geo-location database, provided by a commercial vendor, to translate the user’s IP address into a location. It’s over 99.5% accurate
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How does smartURL detect the user’s device type?

smartURL inspects the device’s user agent to determine the type of device.

How often are smartURL statistics updated?

Statistics are updated once an hour. A click usually takes from 1 to 3 hours to show up in the statistics.

What does “unknown” mean for referring domain in the statistics?

Normally the referring domain is taken from the web page that a smartURL was on when the user clicked it. There are various
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How does smartURL make money?

smartURL’s primary revenue comes from affiliate links. If a URL within a smartURL links to a storefront, and that URL has not been
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Why should I verify my email address?

Certain features of smartURL are only available to trusted users. Verifying your email address is one step in building trust.

If I don’t see my question answered here, how can I get in touch?

Send us an email at help at smartURL.it

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